Thanks for that information I am happy to help here.
If Adobe current will run, one would hope that Topaz would stay “competitive” and run as well – presumably to both hold and expand market share against the relevant Adobe rental products.įrom Topaz technical support in response to this issue: Purportedly, Gigapixel is such an application. As I am not fond of a rental situation, I discontinued the trial and am looking for a permanent licensed application that does as well or better than Super Resolution. I must add that I did a trial install and run of the current Adobe rental products, including Photoshop Camera Raw Super Resolution – these not only installed, but successfully ran. I was going to back out one of these, but MS Win 10 generated a stern security downgrade warning.
Is there a diagnostic I may download to verify that not only the minimal hardware and software environment is available, but functions as Gigapixel expects? I note numerous mentions on the Topaz fora that a number of current Topaz workflow applications are not functioning with recent MS Win 10 “upgrades”.
The current image processing AI implementation of a competitor (not equivalent to Gigapixel but equivalent to the first two Topaz AI steps to be used before Gigapixel) does run on my platform and environment, even with the latest MS Win 10 security upgrades. At any rate, I did look at the requirements posted by Topaz and my system does seem to meet these. I passed up on use of the application that would not work without additional hardware and software – other applications did as well but would work with what I had. It starts to start (something does popup, but does not work). Moreover, unless there is a hidden startup command line switch (or special control character sequence), one cannot put the application into debugging mode to report what the exception actually is – why it hangs. Gigapixel gets to a white window and then nothing – no diagnostics. When I attempted to use a different workflow application from a different vendor that did install, the application not only opened but, upon startup running, determined that it would refuse fully to run because certain other software components were too old – an MS Windows installer typically does not perform a during-installation verification, but at least that installed application did something – such as demanding additional funds be expended to run the application with a hardware replacement.
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